How can government transform its capabilities by capitalizing on today’s new digital tools? Best-selling author William D. Eggers coined the term “government 2.0” more than a decade ago and now envisions an even more revolutionary era in government, enabled by cloud computing, mobile devices and analytics.

Eggers chronicles the new generation of digital innovators who are “hacking bureaucracy” to reform and modernize long-standing bureaucratic processes and reimagine virtually every facet of what government does using digital tools—inspiring us to “think digital” when it comes to citizens, products and process.